Casino Rewards

What is Casino Rewards?

Casino Rewards is an online casino network that brings together other 29 related casinos on a single platform. Being a member of any of the 29 casinos, you are automatically recognized as a Casino Rewards member.  All our member casinos have been operating under one brand for over a decade and a half.

How Do I Join a Casino Rewards Member Casino?

Joining other member casinos under our brand name is quite easy. Pick from a list of members and register as a member. You can access any of our platforms either by downloading the software or by using the web interface on both mobile and tablets.

The best thing about being a member of Casino Rewards is that through your account you can use both the web and mobile platform.

Downloads can be installed on PC or Macintosh and run any game you want

With more than 500 games to choose from, you will see the games in HD and enjoy top-notch sound quality. The website also is navigable and full of information on new offers, available rewards etc.

The web browser casino enables you to play directly on your favourite browser

The benefits include not worrying about software downloads and still get access to all your favourite games and promotions. The game visual display and sound are of high quality

Mobile Casino allows you to enjoy your favourite games on a mobile device or any tablet.

You have access to more than 150 games and join al your favourite casinos on the go. The mobile version also shows the latest promotions and activities.

Click here to register

What is My Casino Reward Account?

By being a member of any of the 29 online casinos under Casino Rewards, your account will be tied to that casino and that of the Casino Rewards account. Joining other casinos that are members of the Casino Rewards, your account will be linked to that member. Casino Rewards acts as a central location where all your bonuses awarded by other member casinos accumulate.

Feel free to join any of the 29 casinos and be granted access to the free signup bonuses. By doing so, all your wagering will be forwarded to your VIP points

What are VIP Points?

The number of times you wager, determines your VIP points. You can also earn points by receiving our emails. You can access any of our member casino using VIP points as credits to play any game of choice. VIP points never expire; keep claiming them every time you play for free. Another way of earning VIP points is by using bonus credits.

With more than 1,000 points you can request for cash out anytime

How can I earn more VIP Points?

Earning VIP points depends your currency type and the game you are playing. The following rates apply:

Game VIP points earned for every $10 Wager
Slots 1.0
Table Games 0.5
Roulette 0.5
Video Poker 0.1
Blackjack 0.1

*Wagers placed on any tournament and Ace video Poker game do not have VIP points.

Where Can I Check My VIP Points Balance?

The following are the two ways in which you can redeem your VIP points:

Using the Casino Lobby: On the casino interface, click on the Casino Rewards tab

On the Mobile Platform: Click on the “promotions” button at the bottom of the screen

When Can I Redeem My VIP Points?

When your accumulated VIP points balance is more than 1,000

How Can I Redeem my VIP Points?

  • For the Downloaded Casino:


    Click on the Casino Rewards tab on the casino lobby, and then click on the “Redeem My Points” button
  • For the Mobile or Tablet User:


    On the promotions page, click on “Redeem Now.”
  • For the Browser User (“Flash” Casino):


    Click on the Casino Reward tab found in the lobby and then click on “Redeem My Points” button.

How Long Does it Take for the Bonus Credit to Reflect on My Account?

Within 5 minutes of your request, your bonus credit will be credited to your account. In some cases, there is a two hour waiting period.

What is the Casino Rewards Loyalty Program?

The loyalty program by Casino Rewards Loyalty is an ongoing promotion that rewards members for their loyalty. The more games you play at any of the member casinos, the higher you rise on the VIP tier program, the higher your status and more exclusive benefits will be awarded to you

How do I Earn Casino Rewards Loyalty Program Status Points?

By wagering on any our 29 members, your account will be credited with VIP and Status Points. The moment you reach 50 VIP points, you receive 1 “Status Point”. The number of status points you have defines your status.

How Do I Move up a Status in the Casino Rewards Loyalty Program?

Moving from one status level to the next is determined by the number of times you play. Your status level across all Casino Rewards members will remain the same regardless of the number of members you access.

Once you acquire a new Status Level, you will remain there for the remaining days of the current month and the following month.  When you have acquired a new status level, you must maintain it to avoid falling back.

What Do I get on an ongoing Basis?

As a member of Casino Rewards, you are eligible for several weekly promotions to increase your status level.  You are eligible for the VIP Lucky Jackpot that is drawn every 8 hours. You will still earn tickets for the Time of Your Life Sweepstakes that gives you an opportunity to win the once-in-a-lifetime prizes and experiences. Other benefits include eligibility to free bonuses. Keep checking your eligibility with us.

How Do I Claim my Signup Offer?

The moment you sign up with any of our Member Casinos, make the initial deposit and claim the first welcome bonus. Deposits can be made by visiting the banking page by choosing a safe and a secure method. Your casino account will be credited instantly after initiating the claim request.

How to Make a Deposit?

Use any of the various payment methods that are convenient for you.

  • Step 1

    You buy casino credits by clicking on the “Bank” button; this should open the casino ATM page.
  • Step 2

    Select the deposit method by clicking on the down arrow button
  • Step 3

    If you are opening a new account, fill in the required details to register, then choose the amount. A confirmation message will pop up.

Issues?

In case of any issues, kindly contact our support team staff or get in touch with any team member through our live stream chat. This service is available any time of the day.

 

How to Make a Withdrawal?

Methods

Withdrawals can be made anytime and not necessarily in every session. Even when you leave your casino balance with a positive balance, it will be saved in the system and will be accessible next time you log in to play.

Please note:

  1. The minimum withdrawal limit is set to
  • DBT/WIRE: $300
  • Any other method: $50
  1. The funds will be held for 2 days after withdrawal within which you have the liberty to reverse the withdrawal if you so wish

How to make withdrawal:

  • Step 1

    Click on the “Bank” button
  • Step 2

    Click on the “Withdrawal” tab found on the banking page
  • Step 3

    Enter the amount you wish to withdraw and click “Next” button

Where applicable the withdrawn funds are credited back against recent deposits (if available)

*Note* some financial processes we have on the casino site may not allow credit card refunds. All winnings above the deposit value are sent back to your Proffered Method of Payment (PMOP) as you had indicated on the casino banking pages

Timeframes

If after 2 days no reversal request has been made, the withdrawn amount will be processed as follows:

  • 3 working days for Visa, MasterCard, Maestro
  • 1 to 3 working days for E-Wallets  
  • 6 to 10 working days for Direct Bank Transfer
  • 2 to 3 working days for  CAD EFT/ECheck (Canada only)

With the added security features, players who have not made withdrawals in the past through any of the above methods are subjected to more verification checks. This may take between 5 to 7 days.

How Can I Ensure all Casino Rewards Email Promotions Reach Me?

To receive all promotional news and rewards by Casino Rewards, make sure you add us to your email safe list by following the steps on this link: Learn How to add emails to the safe list

How Can I Unsubscribe?

To Unsubscribe from our mailing list, please tick on the unsubscribe link found at the bottom of unwanted correspondence.  You will notice a change after 24 hours or more.

Technical Issues

Game not loading

If your application is not loading, use the live chat to seek guidance on what to do

Login issues

Click on the forgotten account/ password link on the login form or contact the support team for instant help.